At Squarecomm, we are committed to ensuring the prompt and reliable delivery of your orders. The following shipping terms and conditions outline how we process and fulfill shipments made through our platform.
1. Order Processing
- Orders are processed within one (1) business day, Monday through Friday, excluding recognized public holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Estimates
a. Standard Shipping (USPS Ground Advantage)
- Delivery Time: Estimated delivery within 2 to 7 business days, depending on your location.
- Availability: Service is available only in the contiguous United States.
Note: Shipping to Puerto Rico, Alaska, Hawaii, and the U.S. Virgin Islands is not supported under this method. - Cost: Additional shipping fees apply and will be calculated at checkout.
b. Express Shipping (FedEx 2-Day Air Express)
- Delivery Time: Guaranteed delivery within 2 business days.
- Availability: Available for all U.S. states and territories.
- Cost: Additional charges apply and will be calculated at checkout.
3. Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a shipment confirmation email with tracking details.
- Tracking numbers are generally activated within 24 hours of shipment.
4. General Conditions
- All applicable shipping fees will be clearly displayed during the checkout process.
- Delivery timelines provided are estimates only and may vary due to external factors such as carrier delays, weather disruptions, or natural events.
- Squarecomm is not liable for delays once the package is in the possession of the carrier.
5. Customer Support
If you have any questions regarding your shipment, please contact our customer support team at:
squarecommsupport@squarecomm.us
Thank you for choosing Squarecomm.
