Welcome to SquareComm Inc. Wireless Communications (“SquareComm,” “we,” “our,” or “us”). We value your privacy and are committed to handling your personal information with transparency and in compliance with applicable laws, including the Washington State My Health My Data Act and related data protection regulations.
By using our website and services, you agree to the terms of this Privacy Policy.
________________________________________
1. Information We Collect
We may collect the following types of information:
Personally Identifiable Information (PII): Includes your name, address, phone number, email, payment information, and date of birth.
Account and Service Information: Service history, usage data, support inquiries.
Technical Information: IP address, browser type, device ID, operating system.
Non-Identifiable Data: Aggregated data used for analytics and performance.
Sensitive Data (Washington Residents): If you are located in Washington, any health-related data collected via wearable devices, service interactions, or account preferences will be handled in accordance with the My Health My Data Act.
________________________________________
2. How We Use Your Information
Your data may be used for the following purposes:
To create, manage, and support your account
To process transactions and billing
To provide customer service and technical support
To market new or related services (with your consent)
To comply with legal obligations or enforce our terms
To improve and personalize your experience
________________________________________
3. Sharing and Disclosure
We do not sell or rent your personal data. We may share your information only:
With authorized third-party service providers under strict confidentiality agreements
As required by law, legal processes, or government investigations
In the event of a business transfer, merger, or acquisition
To detect or prevent fraud and security threats
For Washington State residents, health-related data is only disclosed with affirmative consent, in line with MHMDA requirements.
________________________________________
4. Your Rights – Washington Residents
If you reside in Washington, you have the right to:
Access the personal and sensitive data we collect about you
Delete your data (subject to certain exceptions)
Correct inaccuracies in your data
Withdraw Consent for data uses such as marketing or data sharing
Opt-Out of collection or sharing of sensitive health data
To exercise these rights, contact us at privacy@SquareComm.us or use the Data Rights Request Form linked at the bottom of this page.
________________________________________
5. Cookies and Tracking
We use cookies and similar technologies for:
Website functionality and performance
User authentication and security
Personalized content and analytics
You may manage your cookie preferences through your browser. Disabling cookies may limit access to certain site features.
________________________________________
6. Email and Marketing Preferences
We only send promotional emails with your consent. You can opt out at any time using the “Unsubscribe” link provided in our emails.
________________________________________
7. Security Measures
We use commercially reasonable safeguards including SSL encryption, access controls, and routine audits to protect your data. However, no system can guarantee absolute security.
________________________________________
8. External Links and Advertising
Our website may contain links to third-party sites or advertisements. We are not responsible for their privacy practices. Please review their policies before submitting any information.
________________________________________
9. Public Forums and User Content
Any information you post in public areas of the website (e.g., forums or blog comments) may be viewed and used by others. Do not share sensitive or personal data in these areas.
________________________________________
10. Social Media Features
Our site includes features such as sharing buttons or widgets provided by social media platforms. These may collect your IP address and browsing behavior. Your use of these features is subject to the privacy policies of the respective platforms.
________________________________________
11. Surveys and Feedback
Participation in surveys is voluntary. Information collected is used solely to improve our services or understand user preferences.
________________________________________
12. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data or treat it as belonging to the adult subscriber.
________________________________________
13. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the site signifies acceptance of any changes.
________________________________________
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights under Washington law, please contact:
privacy@SquareComm.us
SquareComm Inc. Wireless Communications
support@SquareComm.us
For Washington residents, additional rights and procedures may apply. Visit our [Washington Privacy Rights Center] for more information.
Washington Privacy Rights Center
Last Updated: July 2024
Welcome to the Washington Privacy Rights Center. This page is designed to help Washington State residents understand and exercise their rights under state privacy laws, including the My Health My Data Act (MHMDA) and related consumer protections.
________________________________________
Your Rights Under Washington Law
If you reside in Washington State, you are entitled to specific rights regarding your personal and sensitive data collected by SquareComm Inc. Wireless Communications ("SquareComm"):
1. Right to Know
You have the right to request information about:
The categories and specific pieces of personal and sensitive data we collect
The purposes for which this data is used
The categories of third parties with whom your data is shared
2. Right to Access
You may request a copy of the personal and/or sensitive data we have collected about you.
3. Right to Correct
If you believe your information is inaccurate or incomplete, you may request that we correct it.
4. Right to Delete
You have the right to request deletion of your personal and/or sensitive data, subject to certain exceptions (e.g., legal obligations, fraud prevention, billing records).
5. Right to Withdraw Consent
You may withdraw previously given consent for:
Use of your data for targeted advertising or marketing
Collection or processing of sensitive health data (as defined by MHMDA)
6. Right to Opt-Out
You can opt out of:
The sale of your personal data (Note: SquareComm does not sell your data)
Processing of sensitive data without affirmative consent
________________________________________
How to Submit a Request
You may exercise any of the above rights by:
Email: privacy@SquareComm.us
Data Request Form: Complete Our Privacy Rights Form (insert link to secure form)
Mail:
SquareComm Inc. Wireless Communications
Attn: Privacy Compliance Team
support@SquareComm.us
We will confirm receipt of your request within 10 business days and respond within 45 days, or notify you if an extension is needed.
________________________________________
Verification Process
To protect your information, we will verify your identity before processing any request. This may involve confirming information you previously provided or requesting additional documentation.
________________________________________
Authorized Agents
You may authorize another individual or organization to submit a privacy request on your behalf. We require signed documentation or legal authorization verifying the agent’s authority.
________________________________________
Sensitive Data and Health Information
Under the My Health My Data Act, "sensitive data" includes any data related to physical or mental health conditions, biometric information, or precise geolocation. SquareComm only collects this type of information when necessary (e.g., for wearable devices or service diagnostics) and only with your explicit, opt-in consent.
You may withdraw this consent at any time using the form or contact methods listed above.
________________________________________
Appeals Process
If you believe your privacy rights request was denied in error, you may submit an appeal by emailing appeals@SquareComm.us within 30 days of the denial. We will respond to all appeals within 45 days.
If you have additional questions, please contact our Privacy Team at privacy@SquareComm.us.
